{"id":44047,"date":"2024-07-22T06:49:00","date_gmt":"2024-07-22T06:49:00","guid":{"rendered":"https:\/\/wordpress.zozothemes.com\/tranzkart\/?page_id=44047"},"modified":"2026-09-17T18:13:03","modified_gmt":"2026-09-17T18:13:03","slug":"frequently-asked-question","status":"publish","type":"page","link":"https:\/\/relentlesslogistics.africa\/?page_id=44047","title":{"rendered":"Frequently Asked Question"},"content":{"rendered":"\t\t<div data-elementor-type=\"wp-page\" data-elementor-id=\"44047\" class=\"elementor elementor-44047\">\n\t\t\t\t\t\t<section class=\"elementor-section elementor-top-section elementor-element elementor-element-2568130a elementor-section-stretched elementor-section-boxed elementor-section-height-default elementor-section-height-default text-reveal-no\" data-id=\"2568130a\" data-element_type=\"section\" data-e-type=\"section\" data-settings=\"{&quot;stretch_section&quot;:&quot;section-stretched&quot;,&quot;background_background&quot;:&quot;classic&quot;}\">\n\t\t\t\t\t\t\t<div class=\"elementor-background-overlay\"><\/div>\n\t\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-extended\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-100 elementor-top-column elementor-element elementor-element-6e0738dc\" data-id=\"6e0738dc\" data-element_type=\"column\" data-e-type=\"column\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;}\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t<div class=\"elementor-background-overlay\"><\/div>\n\t\t\t\t\t\t<section class=\"elementor-section elementor-inner-section elementor-element elementor-element-2855aa9e elementor-section-boxed elementor-section-height-default elementor-section-height-default text-reveal-no\" data-id=\"2855aa9e\" data-element_type=\"section\" data-e-type=\"section\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-default\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-33 elementor-inner-column elementor-element elementor-element-4378ef44\" data-id=\"4378ef44\" data-element_type=\"column\" data-e-type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap\">\n\t\t\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t<div class=\"elementor-column elementor-col-33 elementor-inner-column elementor-element elementor-element-69d1e108\" data-id=\"69d1e108\" data-element_type=\"column\" data-e-type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-e88a899 cea-align-center cea-separator-type-normal elementor-invisible elementor-widget elementor-widget-ceasectiontitle\" data-id=\"e88a899\" data-element_type=\"widget\" data-e-type=\"widget\" data-settings=\"{&quot;_animation&quot;:&quot;fadeInUp&quot;}\" data-widget_type=\"ceasectiontitle.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<div class=\"section-title-wrapper\"><div class=\"title-wrap\"><div class=\"sub-title\"><span class=\"subtitle-dots \" >How Can We Help You?<\/span><\/div><h2 class=\"section-title none\" data-animation=\"none\">Discover Frequently Asked Questions from Our Support<\/h2><div class=\"elementor-divider\"><span class=\"elementor-divider-separator\"><\/span><\/div><\/div><!-- .title-wrap --><div class=\"section-description\"><\/div><!-- .section-description --><\/div><!-- .section-title-wrapper -->\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t<div class=\"elementor-column elementor-col-33 elementor-inner-column elementor-element elementor-element-2cd28963\" data-id=\"2cd28963\" data-element_type=\"column\" data-e-type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap\">\n\t\t\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t<section class=\"elementor-section elementor-inner-section elementor-element elementor-element-400d8d15 elementor-section-boxed elementor-section-height-default elementor-section-height-default text-reveal-no\" data-id=\"400d8d15\" data-element_type=\"section\" data-e-type=\"section\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-default\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-33 elementor-inner-column elementor-element elementor-element-360a0e89\" data-id=\"360a0e89\" data-element_type=\"column\" data-e-type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap\">\n\t\t\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t<div class=\"elementor-column elementor-col-33 elementor-inner-column elementor-element elementor-element-1eb98499\" data-id=\"1eb98499\" data-element_type=\"column\" data-e-type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-2de9d118 elementor-widget elementor-widget-ceaaccordion\" data-id=\"2de9d118\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"ceaaccordion.default\">\n\t\t\t\t\n\t\t<div class=\"elementor-widget-container cea-accordion-elementor-widget\" data-toggle=\"\">\n\t\t\t<div class=\"cea-accordions\" id=\"cea-accordion-1\"><div class=\"card cea-accordion\"><div class=\"card-header cea-accordion-header\"><a class=\"nav-item nav-link active\" href=\"#cea-accordion-1-1\"><span class=\"elementor-accordion-icon elementor-accordion-icon-right\" aria-hidden=\"true\"><span class=\"cea-accordion-icon-closed\"><i class=\"ti ti-angle-double-down\"><\/i><\/span><span class=\"cea-accordion-icon-opened\"><i class=\"ti ti-angle-double-up\"><\/i><\/span><\/span> What are the required documents for import clearance in Tanzania? <\/a><\/div><!-- .card-header --><div class=\"cea-accordion-content active\" id=\"cea-accordion-1-1\"><div class=\"card-body\"><div class=\"cea-accordion-pane\"><ul><li>Original Bill of Lading (OB\/L) or Air Way B\/L (AWB): Proof of shipment.<\/li><li>Commercial Invoice: Details the value of the imported goods.<\/li><li>Packing List: Specifies the packaging details and contents.<\/li><\/ul><\/div><\/div><!-- .card-body --><\/div><!-- .cea-accordion-content --><\/div><!-- .card --><div class=\"card cea-accordion\"><div class=\"card-header cea-accordion-header\"><a class=\"nav-item nav-link\" href=\"#cea-accordion-1-2\"><span class=\"elementor-accordion-icon elementor-accordion-icon-right\" aria-hidden=\"true\"><span class=\"cea-accordion-icon-closed\"><i class=\"ti ti-angle-double-down\"><\/i><\/span><span class=\"cea-accordion-icon-opened\"><i class=\"ti ti-angle-double-up\"><\/i><\/span><\/span>What are the required documents for export clearance in Tanzania?<\/a><\/div><!-- .card-header --><div class=\"cea-accordion-content\" id=\"cea-accordion-1-2\"><div class=\"card-body\"><div class=\"cea-accordion-pane\"><ul><li>Commercial Invoice: Details the value of the exported goods.<\/li><li>Packing List: Specifies the contents, weight, and packaging details.<\/li><li>Certificate of Origin: Issued by relevant trade authority.<\/li><li>Export Permit (if applicable): Required for restricted goods (e.g., minerals, wildlife products, or agricultural products).<\/li><\/ul><\/div><\/div><!-- .card-body --><\/div><!-- .cea-accordion-content --><\/div><!-- .card --><div class=\"card cea-accordion\"><div class=\"card-header cea-accordion-header\"><a class=\"nav-item nav-link\" href=\"#cea-accordion-1-3\"><span class=\"elementor-accordion-icon elementor-accordion-icon-right\" aria-hidden=\"true\"><span class=\"cea-accordion-icon-closed\"><i class=\"ti ti-angle-double-down\"><\/i><\/span><span class=\"cea-accordion-icon-opened\"><i class=\"ti ti-angle-double-up\"><\/i><\/span><\/span>How Long Does the Clearance Process Take?<\/a><\/div><!-- .card-header --><div class=\"cea-accordion-content\" id=\"cea-accordion-1-3\"><div class=\"card-body\"><div class=\"cea-accordion-pane\"><p>The clearance process typically takes 3 (three) to 5 (five) days from vessel berth to cargo loading on a truck.<\/p><\/div><\/div><!-- .card-body --><\/div><!-- .cea-accordion-content --><\/div><!-- .card --><div class=\"card cea-accordion\"><div class=\"card-header cea-accordion-header\"><a class=\"nav-item nav-link\" href=\"#cea-accordion-1-4\"><span class=\"elementor-accordion-icon elementor-accordion-icon-right\" aria-hidden=\"true\"><span class=\"cea-accordion-icon-closed\"><i class=\"ti ti-angle-double-down\"><\/i><\/span><span class=\"cea-accordion-icon-opened\"><i class=\"ti ti-angle-double-up\"><\/i><\/span><\/span> How Long Does It Take to Load the Cargo After Clearance?<\/a><\/div><!-- .card-header --><div class=\"cea-accordion-content\" id=\"cea-accordion-1-4\"><div class=\"card-body\"><div class=\"cea-accordion-pane\"><p>Cargo is usually loaded within 24 hours after clearance.<\/p><\/div><\/div><!-- .card-body --><\/div><!-- .cea-accordion-content --><\/div><!-- .card --><div class=\"card cea-accordion\"><div class=\"card-header cea-accordion-header\"><a class=\"nav-item nav-link\" href=\"#cea-accordion-1-5\"><span class=\"elementor-accordion-icon elementor-accordion-icon-right\" aria-hidden=\"true\"><span class=\"cea-accordion-icon-closed\"><i class=\"ti ti-angle-double-down\"><\/i><\/span><span class=\"cea-accordion-icon-opened\"><i class=\"ti ti-angle-double-up\"><\/i><\/span><\/span>What Criteria is used for Allocating\/Nominating a Container to an Inland Container Depot (ICD)<\/a><\/div><!-- .card-header --><div class=\"cea-accordion-content\" id=\"cea-accordion-1-5\"><div class=\"card-body\"><div class=\"cea-accordion-pane\"><p>The shipper may indicate the ICD of preference on the Bill of Lading.<br \/>The consignee may instruct the shipping line to nominate a preferred ICD or the main port.<\/p><\/div><\/div><!-- .card-body --><\/div><!-- .cea-accordion-content --><\/div><!-- .card --><div class=\"card cea-accordion\"><div class=\"card-header cea-accordion-header\"><a class=\"nav-item nav-link\" href=\"#cea-accordion-1-6\"><span class=\"elementor-accordion-icon elementor-accordion-icon-right\" aria-hidden=\"true\"><span class=\"cea-accordion-icon-closed\"><i class=\"ti ti-angle-double-down\"><\/i><\/span><span class=\"cea-accordion-icon-opened\"><i class=\"ti ti-angle-double-up\"><\/i><\/span><\/span>How Long Does It Take to Transfer a Container to an ICD?<\/a><\/div><!-- .card-header --><div class=\"cea-accordion-content\" id=\"cea-accordion-1-6\"><div class=\"card-body\"><div class=\"cea-accordion-pane\"><p>The transfer of containers from the port to an ICD is typically within 48 hours. However, operational challenges may sometimes cause delays.<\/p><\/div><\/div><!-- .card-body --><\/div><!-- .cea-accordion-content --><\/div><!-- .card --><div class=\"card cea-accordion\"><div class=\"card-header cea-accordion-header\"><a class=\"nav-item nav-link\" href=\"#cea-accordion-1-7\"><span class=\"elementor-accordion-icon elementor-accordion-icon-right\" aria-hidden=\"true\"><span class=\"cea-accordion-icon-closed\"><i class=\"ti ti-angle-double-down\"><\/i><\/span><span class=\"cea-accordion-icon-opened\"><i class=\"ti ti-angle-double-up\"><\/i><\/span><\/span>Do You Provide Insurance Coverage for Goods Handled by Your Company?<\/a><\/div><!-- .card-header --><div class=\"cea-accordion-content\" id=\"cea-accordion-1-7\"><div class=\"card-body\"><div class=\"cea-accordion-pane\"><p>Yes, we provide insurance coverage for all cargo we carry.<\/p><\/div><\/div><!-- .card-body --><\/div><!-- .cea-accordion-content --><\/div><!-- .card --><div class=\"card cea-accordion\"><div class=\"card-header cea-accordion-header\"><a class=\"nav-item nav-link\" href=\"#cea-accordion-1-8\"><span class=\"elementor-accordion-icon elementor-accordion-icon-right\" aria-hidden=\"true\"><span class=\"cea-accordion-icon-closed\"><i class=\"ti ti-angle-double-down\"><\/i><\/span><span class=\"cea-accordion-icon-opened\"><i class=\"ti ti-angle-double-up\"><\/i><\/span><\/span>How Can I Hand Over the Original Bill of Lading (OBL) to Your Office?<\/a><\/div><!-- .card-header --><div class=\"cea-accordion-content\" id=\"cea-accordion-1-8\"><div class=\"card-body\"><div class=\"cea-accordion-pane\"><ul><li>You can hand over the Bill of Lading in three ways:<\/li><li>Physically at our satellite office.<\/li><li>Via courier service.<\/li><li>By Telex release via email.<\/li><\/ul><\/div><\/div><!-- .card-body --><\/div><!-- .cea-accordion-content --><\/div><!-- .card --><div class=\"card cea-accordion\"><div class=\"card-header cea-accordion-header\"><a class=\"nav-item nav-link\" href=\"#cea-accordion-1-9\"><span class=\"elementor-accordion-icon elementor-accordion-icon-right\" aria-hidden=\"true\"><span class=\"cea-accordion-icon-closed\"><i class=\"ti ti-angle-double-down\"><\/i><\/span><span class=\"cea-accordion-icon-opened\"><i class=\"ti ti-angle-double-up\"><\/i><\/span><\/span>What is the lead time from cargo arrival to delivery to final destination for your selected routes?<\/a><\/div><!-- .card-header --><div class=\"cea-accordion-content\" id=\"cea-accordion-1-9\"><div class=\"card-body\"><div class=\"cea-accordion-pane\"><p>\u00a0<\/p><table><tbody><tr><td width=\"157\"><p><strong>Destination<\/strong><\/p><\/td><td width=\"157\"><p><strong>Lead time (Days)<\/strong><\/p><\/td><\/tr><tr><td width=\"157\"><p>Rwanda<\/p><\/td><td width=\"157\"><p>11<\/p><\/td><\/tr><tr><td width=\"157\"><p>Burudi<\/p><\/td><td width=\"157\"><p>12<\/p><\/td><\/tr><tr><td width=\"157\"><p>Malawi<\/p><\/td><td width=\"157\"><p>12<\/p><\/td><\/tr><tr><td width=\"157\"><p>Zambia<\/p><\/td><td width=\"157\"><p>15<\/p><\/td><\/tr><tr><td colspan=\"2\" width=\"314\"><p><strong>Congo<\/strong><\/p><\/td><\/tr><tr><td width=\"157\"><p>Kasumbalesa<\/p><\/td><td width=\"157\"><p>15<\/p><\/td><\/tr><tr><td width=\"157\"><p>Goma<\/p><\/td><td width=\"157\"><p>13<\/p><\/td><\/tr><tr><td width=\"157\"><p>Lubumbashi<\/p><\/td><td width=\"157\"><p>20<\/p><\/td><\/tr><tr><td width=\"157\"><p>Kolwezi<\/p><\/td><td width=\"157\"><p>22<\/p><\/td><\/tr><\/tbody><\/table><div id=\"cea-accordion-1-9\" class=\"cea-accordion-content\"><div class=\"card-body\"><div class=\"cea-accordion-pane\">\u00a0<\/div><\/div><\/div><\/div><\/div><!-- .card-body --><\/div><!-- .cea-accordion-content --><\/div><!-- .card --><\/div>\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-7254643e cea-btn-tablet-align-center cea-btn-align-center elementor-invisible elementor-widget elementor-widget-ceabutton\" data-id=\"7254643e\" 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elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-69807186 cea-align-center cea-separator-type-normal elementor-invisible elementor-widget elementor-widget-ceasectiontitle\" data-id=\"69807186\" data-element_type=\"widget\" data-e-type=\"widget\" data-settings=\"{&quot;_animation&quot;:&quot;fadeInUp&quot;}\" data-widget_type=\"ceasectiontitle.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<div class=\"section-title-wrapper\"><div class=\"title-wrap\"><div class=\"sub-title\"><span class=\"subtitle-dots \" >Get a Quote today!<\/span><\/div><h3 class=\"section-title none\" data-animation=\"none\">TANZANIA, KENYA, UGANDA, RWANDA, BURUNDI, DRC, ZAMBIA, MALAWI & ZIMBABWE<\/h3><div class=\"elementor-divider\"><span class=\"elementor-divider-separator\"><\/span><\/div><\/div><!-- .title-wrap --><div class=\"section-description\"><\/div><!-- .section-description --><\/div><!-- .section-title-wrapper -->\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t<div class=\"elementor-column elementor-col-33 elementor-inner-column elementor-element elementor-element-fa879cd\" data-id=\"fa879cd\" data-element_type=\"column\" data-e-type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap\">\n\t\t\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t<section class=\"elementor-section elementor-inner-section elementor-element elementor-element-50b7bfa elementor-section-boxed elementor-section-height-default elementor-section-height-default text-reveal-no\" data-id=\"50b7bfa\" data-element_type=\"section\" data-e-type=\"section\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-default\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-100 elementor-inner-column elementor-element elementor-element-19750fd9\" data-id=\"19750fd9\" data-element_type=\"column\" data-e-type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-95ee877 elementor-widget elementor-widget-text-editor\" data-id=\"95ee877\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t\t\t\t\t\t<p>If your inquiry is urgent, feel free to contact us directly at <a href=\"mailto:bdv@relentlesslogistics.africa\">bdv@relentlesslogistics.africa<\/a><\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t<\/div>\n\t\t","protected":false},"excerpt":{"rendered":"<p>How Can We Help You? Discover Frequently Asked Questions from Our Support What are the required documents for import clearance in Tanzania? Original Bill of Lading (OB\/L)..<\/p>\n","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"_joinchat":[],"footnotes":""},"class_list":["post-44047","page","type-page","status-publish","hentry"],"_links":{"self":[{"href":"https:\/\/relentlesslogistics.africa\/index.php?rest_route=\/wp\/v2\/pages\/44047","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/relentlesslogistics.africa\/index.php?rest_route=\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/relentlesslogistics.africa\/index.php?rest_route=\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/relentlesslogistics.africa\/index.php?rest_route=\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/relentlesslogistics.africa\/index.php?rest_route=%2Fwp%2Fv2%2Fcomments&post=44047"}],"version-history":[{"count":51,"href":"https:\/\/relentlesslogistics.africa\/index.php?rest_route=\/wp\/v2\/pages\/44047\/revisions"}],"predecessor-version":[{"id":92120,"href":"https:\/\/relentlesslogistics.africa\/index.php?rest_route=\/wp\/v2\/pages\/44047\/revisions\/92120"}],"wp:attachment":[{"href":"https:\/\/relentlesslogistics.africa\/index.php?rest_route=%2Fwp%2Fv2%2Fmedia&parent=44047"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}